Join a practice that respects your expertise and supports you in doing your best work every day!
North Coast Dentists is a multi-location practice where strong leadership, teamwork, and a commitment to patient care drive everything we do.
Office Manager
Job Description Key Responsibilities
Oversee and manage front office team, including scheduling and coordination with dental claims manager
Present treatment plans clearly and confidently to patients, helping them understand value and urgency of care
Secure treatment acceptance and treatment financing options including follow through on unscheduled treatment
Manage insurance workflows: verification, breakdowns, claims submission, and follow-up
Ensure accurate and timely collections (patient portions and insurance AR)
Monitor and improve key metrics: case acceptance, collections, aging, and production
Coordinate closely with clinical team to ensure seamless patient experience
Train and mentor front office staff to improve performance and accountability
full-time $40 - $45 per hour
- Competitive salary based on qualifications and experience.
- additional Performance-based bonus structure
*Performance-based bonus structure focused on overall practice success, team performance, and treatment completion—not sales pressure
*Paid Time Off:
*40 hours front-loaded sick pay
*Health Benefit: Employer-contributed medical insurance stipend
*Retirement Plan: Company-sponsored plan with employer match available after 1 year of successful employment
*In-House Dental Benefits for you and your immediate family
Work Hours : Mon to Thursday 8am to 5pm (Friday is 1/2 day Admin time no patients)
Requirements Strong experience with Dentrix (required)
Proven ability in treatment plan presentation and case acceptance
Deep understanding of dental insurance (PPOs, breakdowns, EOBs, claims)
Strong collections and AR management experience
Leadership experience managing or supervising team members preferred
Excellent communication and patient relationship skills
Familiarity with Dentrix Software a plus
Bilingual (Spanish/English) is a plus
Experience with advanced dental procedures
In-depth knowledge of dental insurance helpful
[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
$75
If you land this job through Jobley, you will be eligible for a jobley bonus.
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