Outlet Server - HRC Foxwoods Job at 141 Hard Rock Cafe International (STP) Inc, Connecticut

  • 141 Hard Rock Cafe International (STP) Inc
  • Connecticut

Job Description

Job Description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:

Job Description:

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

  • Taking guests’ orders.
  • Running food. 
  • Handling cash & other forms of payment.
  • Making proficient sales transactions - using a point-of-sale system. 
  • Properly checks I.D.s – for guests who appear to be under 30 years old. 
  • Demonstrating responsible alcohol service. 
  • Demonstrating impeccable product knowledge. 
  • Suggestive selling - using proven techniques. 
  • Answering questions - accurately and politely. 
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. 
  • Maintaining a clean & organized station – including pre-bussing & table maintenance. 
  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. 
  • Demonstrating knowledge of all table/station numbers. 
  • Directing guests to areas & restrooms. 
  • Creating memorable experiences. 
  • Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Native Americans receive preference in accordance with Tribal Laws.

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